Privacy Policy

Last Updated: March 28, 2026

1. Introduction

Empowered Living SLS Inc., doing business as EL SLS ("we," "us," or "our"), is committed to protecting the privacy of our website visitors, clients, and their families. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at empoweredlivingsls.com or interact with our services.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our website.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you interact with our website or services. This includes:

  • Contact Information: Your name, email address, and phone number when submitted through our contact form or other inquiry methods.
  • Communication Content: The content of messages you send to us through the contact form or email.
  • Usage Data: Information about how you access and use our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Responding to Inquiries: To respond to your questions, comments, and requests submitted through our contact form or other communication channels.
  • Service Communication: To communicate with you about our supported living services, including updates and information relevant to your inquiry.
  • Administrative Purposes: To manage and improve our website, analyze usage trends, and ensure the security and integrity of our systems.
  • Marketing Communications: With your consent, to send you information about our services, news, and updates. You may opt out of marketing communications at any time by contacting us at info@empoweredlivingsls.com or by following the unsubscribe instructions in any marketing email.

4. How We Share Your Information

We respect your privacy and are committed to protecting your personal information. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share your information in the following limited circumstances:

  • Business Transfers: In connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court order or government agency.
  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When your personal information is no longer needed, we will securely delete or anonymize it.

6. Data Security

We implement appropriate organizational and technical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure server infrastructure, encryption where appropriate, and restricted access to personal data.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Children's Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information as soon as possible. If you believe we may have collected information from a child under 18, please contact us immediately at info@empoweredlivingsls.com.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Right to Access: You may request a copy of the personal information we hold about you.
  • Right to Correction: You may request that we correct any inaccurate or incomplete personal information.
  • Right to Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
  • Right to Withdraw Consent: Where we process your personal information based on your consent, you may withdraw that consent at any time.
  • Right to Opt Out of Marketing: You may opt out of receiving marketing communications from us at any time by contacting us or using the unsubscribe mechanism provided in our communications.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

9. US State Privacy Rights

California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

  • The right to know what personal information we collect, use, disclose, and sell.
  • The right to request deletion of your personal information.
  • The right to opt out of the sale or sharing of your personal information. Please note that we do not sell your personal information.
  • The right to non-discrimination for exercising your privacy rights.

To submit a request under the CCPA/CPRA, please contact us at info@empoweredlivingsls.com.

Other State Residents

Residents of other US states with applicable privacy laws (such as Virginia, Colorado, Connecticut, and Utah) may also have similar rights regarding their personal information. Please contact us to learn more about your specific rights under your state's privacy laws.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the "Last Updated" date at the top of this page and post the revised policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: